WEBSITE TERMS & CONDITIONS

​

About Us

Artistique Dubai is a trading name of Play Rainbow Sports Fields Equipment Trading LLC, a UAE based company. 

 

Our VAT Number is: 100338821000003. 

 

We want you to be happy with our products! However, if you have any suggestions or comments about our products or web store, please contact us using the details below.

​

Enquiries:

Phone: +971 50 450 7610

Email: Artistiquedubai@gmail.com

​

Our normal hours are Monday to Saturday  - 10am to 6pm.  We are closed Sunday.

 

Making a purchase

Our web store is available in the UAE only. To make a purchase, just browse our store and add any items that you wish to buy into the shopping cart. After you have finished your selection, click on 'Checkout' and you will be asked for a few details that we need to be able to complete the order.

​

We accept credit or debit card payments. We accept Visa and Mastercard.  We do this through an external company. We do not store or use any of your card details on our website. 

​

When confirmation of order is received, this is to indicate that we have received your order. It does not indicate that a contract exists between us. We will indicate acceptance of your order, and hence a contract between us, when we send you an invoice. We have included this term to protect us in the case that a mistake has been made in pricing, we have inadvertently under-priced goods, or we are no longer able to supply a particular product for some reason. In the case of a change of price, we will always contact you first to ensure that the price is acceptable.

​

Returns Policy

We will accept returns within 7 days of purchase as long as the product has not been opened and is still contained within its original packaging.  For Artisan Furniture we require orders to be returned within 2 workings days. You will need to return the product to our store or via a courier at your own costs and a refund will be given at the discretion of the management and are not guaranteed.

​

Tax Charges

All applicable taxes are included in the quoted prices.

​

Password Policy

When creating an account customers must make a password. To ensure your privacy is protected, please follow the points of this Password Policy. 

• All passwords should be reasonably complex and difficult for unauthorised people to guess. 

• In addition to meeting those requirements, customers are advised to use common sense when choosing passwords. Try to avoid basic combinations that are easy to crack. For instance, choices like “password,” “password1” and “Pa$$w0rd” are equally poor from a security perspective.

• A password should be unique, with meaning only to the customer who chooses it. That means dictionary words, common phrases and even names should be avoided. 

• We suggest that passwords should be changed regularly.

• If the security of a password is in doubt– for example, if it appears that an unauthorised person has logged in to your account — the password must be changed immediately.

• We suggest customers never share their passwords with anyone else.
   

Disclaimer

Information and technical advice supplied by, or on behalf of, Artistique Dubai cannot be construed to imply any legally binding assurance of any product's suitability for a specific purpose. Furthermore, any and all advice provided by employees regarding the use of our products is given in good faith and to the best of our current knowledge and experience. Advice is provided without warranty, as site specific conditions are beyond our control. Information supplied does not absolve users from the responsibility to carry out their own tests regarding suitability of the products for their intended purpose.

​

Artistique Dubai reserves the right to alter product specifications without notice. While our technicians take every care to ensure colour accuracy, due to the production process there may be subtle shade variations between batches. When working with paint from different batches, it is advisable to mix two or more tins together to ensure colour consistency. Please note that the final appearance of the colour can be affected by many different factors including substrate, application, lighting and choice of finish.